Reviews
State Farm® Agent Brian Rothert
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
DAVID
October 29, 2026
"LA ATENCIÓN DE SANDY EN PARTICULAR ES REALMENTE ASOMBROSA , ELLA VERDADERAMENTE ESTÁ COMPROMETIDA CON AYUDAR A LAS PERSONAS A ENCONTRAR UNA SOLUCIÓN REAL A LAS NECESIDADES DE LOS CLIENTES, DEFINITIVAMENTE SEGUIRÉ TENIENDO MIS ASEGURANZAS CON ESTA COMPAÑÍA Y CON LA ASESORÍA DE SANDY."
"Hi David, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Knightdale. If you ever need help, we are just a phone call away! - Your State Farm Agent, Brian Rothert "
Tivia Prout
October 27, 2026
"Sandy was awesome !! She listened to my concerns and went above and beyond to help me!! Thank you again!"
"Tivia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Micha Torres
October 21, 2026
"Muy Mable’s siempre contestan mis preguntas buenos precios me cotisaron mis carros en minutos en espanol"
"Thank you so much for your wonderful feedback of us here at Brian Rothert’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Brian Rothert’s Insurance Team "
Nolan M
October 21, 2026
"Honest and straightforward setup and follow through. Big thanks to Chad for his help"
"Thank you so much for the 5 stars, Nolan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Lowell Lewis
October 20, 2026
"Sandi was great"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Rothert’s team. "
Hind Mohamed
October 8, 2026
"Brittany was thorough and went over all our options and got us a great price on home and auto insurance"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Julie Crohan _ Staff - EnloeHS
October 7, 2026
"As a teacher coming off the summer with two months of no pay, Brian Rothert Insurance agency worked with me to get back on track. They were kind and empathetic and nonjudgmental. It truly was appreciated."
"Thanks so much for the amazing review, Julie! We really appreciate your support here in Knightdale. Just reach out anytime if you need us - we’re here for you. "
Robert Karol
October 6, 2026
"Updated on 10/6: Just found out State Farm doesn’t approve dealer parts for repairs. The agent at BR seemed personally sympathetic but could only direct me to a general complaint line.
This is after having three claims adjusters in as many weeks.
DON’T USE STATE FARM!"
Kalli Kristen
October 6, 2026
"Brittany was very adamant in helping me and was super nice. I really appreciated her help. She was super nice and was a great help!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Knightdale. "
Brenda Smith
September 17, 2026
"Chad is a good listener and responds with understandable information. Courteous and helpful."
"Thanks so much for the fantastic rating, Brenda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
vincent atwater
September 14, 2026
"Great customer service"
"Hi vincent, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Rothert’s team. Please reach out to us if any questions come up! - Brian Rothert’s Insurance Team "
Coco Hinojosa
September 10, 2026
"Lizard Chad are very helpful!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Knightdale. "
Diveri carcamo
September 9, 2026
"I originally came in just to get a quote, but he convinced me because he offered me some really good rates. He was also very friendly and took the time to explain everything I needed to know. That’s why I decided to go with him. Thank you so much!"
"Thank you so much for your kind review, Diveri! If you need insurance assistance, we are just an email or call away! - Brian Rothert, your State Farm Agent "
Margaretta Blaser
September 8, 2026
"Brittany always handles any questions or concerns that I have and is always happy to accommodate me."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Javier Del Rio
September 1, 2026
"Great service and quick response!"
"Javier, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Brian Rothert and Team "
William Winters
September 1, 2026
"The guys in this office are great service good customer service great my friends til the end"
"Hi William, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brian Rothert, Your State Farm Agent "
Ritz
August 27, 2026
"I needed to go into the office to get some information, and miss Brittany was more than happy to help me very insightful answered any question I had. Very friendly people who went above and beyond to help me out with what it was, I needed."
"Ritz, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
G. Nathan Carrara
August 27, 2026
"Easy process and the rates were excellent compared to other companies. Chad was great."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
EDITH ROSA
August 25, 2026
"They are always there to help I love them and really recommend them!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Katrina Parson
August 19, 2026
"I had a truly outstanding experience with Brittany at State Farm this afternoon. I am a resident of Raleigh, NC. Not only did she go above and beyond in assisting me, but she even took the time to call me back to confirm that everything was taken care of and that I was all set. That personal follow-up was just awesome. I highly recommend her!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dawn Pipkin
August 12, 2026
"Awesome Customer Service"
"Hi Dawn, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Rothert’s team. Please reach out to us if any questions come up! - Brian Rothert’s Insurance Team "
Fonda
August 4, 2026
"Easy to work with They answer the phone"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Gina Rabe
July 23, 2026
"Scott has been helping me get our insurance change over as we are moving from out of state. He has been great with following up and calling when he says he will. We have had State Farm for a long time and it’s nice to still have the service that a local agent can offer!"
"Gina, thank you for the fantastic review! We’re always here to support you with your insurance needs in Knightdale. "
Josh Riding
July 22, 2026
"Stephanie was extremely helpful and simplified the process. Highly recommend!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Gary Bell
July 15, 2026
"Very easy Chad Made the process quick and easy highly recommend him"