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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gen Clark

March 14, 2025

5  out of  5
rating by Gen Clark
"I just love my State Farm Insurance Agent office of Brian Rothert. Today I called and spoke to the agent Chad Baker he was so helpful,patience and knowledgeable in answering all my questions concerning my home policy. I can now not fret State Farm got me covered!"
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Donald Wimberly

March 12, 2025

5  out of  5
rating by Donald Wimberly
"Works for me and my family."
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Clarissa Gomez-Manalo

March 11, 2025

5  out of  5
rating by Clarissa Gomez-Manalo
"I have mostly communicated with Lauren Johnson and it has been great. All requests have been fulfilled and feedback is received on a timely basis. It was easy to discuss options and request for estimates from Lauren. Highly recommend her and State Farm."
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Ria Ruffin Hagans

March 6, 2025

5  out of  5
rating by Ria Ruffin Hagans
"Dakota is very pleasant to work with."
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Kenny Chaplin

February 20, 2025

5  out of  5
rating by Kenny Chaplin
"Dakota was extremely helpful assisting me with my issue. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maureen Dowler

February 8, 2025

5  out of  5
rating by Maureen Dowler
"Always helpful, very detailed, friendly, and with a sense of urgency. Great branch"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Theresa Phillips

January 29, 2025

5  out of  5
rating by Theresa Phillips
"Excellent customer service!"
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Samir Jamass

January 28, 2025

5  out of  5
rating by Samir Jamass
"Lauren was very attentive to my needs as far as Insurance is concern, and responded very well and super nice"
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Brandon Chien

January 22, 2025

5  out of  5
rating by Brandon Chien
"Sandy was extremely helpful and prompt in helping me add a vehicle to my policy!"
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Soon Jungwalker

January 22, 2025

5  out of  5
rating by Soon Jungwalker
"It’s very friendly people, specially person who helped me today"
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Amanda Cruz

January 17, 2025

5  out of  5
rating by Amanda Cruz
"Answered my questions with the detailed information I needed."
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Shirley Tedder

January 17, 2025

5  out of  5
rating by Shirley Tedder
"Dokata is polite, attentive, helpful a great access to State Farm"
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Peter Pan and Wendy

December 19, 2024

5  out of  5
rating by Peter Pan and Wendy
"Brian and his crew are the most helpful and friendly insurance people we have ever met!"
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Robert Karol

December 10, 2024

5  out of  5
rating by Robert Karol
"The Rothert office is always super helpful in working with us on getting a good rate, and helping us deal with the mortgage company. Thanks to Sandy Portal specifically!"
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Lis B

November 14, 2024

5  out of  5
rating by Lis B
"Very organized and great attitudes. Everyone cares about finding you the right things for you at a cheaper price. I'm a satisfied customer. It's a pleasure to switch out from my old insurance to state farm. Thank you"
We responded:
"Thank you Liz!"
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Renita Brundidge

September 18, 2024

5  out of  5
rating by Renita Brundidge
"State Farm has taken very good care of me and my vehicle. Chad was an amazing and still is an amazing agent just like the other agents I have encountered. They make sure you questions are answered and that you receive the best top notch service and hospitality."
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Keesha Penny

September 10, 2024

5  out of  5
rating by Keesha Penny
"So fast and so polite and helpful!! Will be recommending!!!"
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Kelsey Thor

September 4, 2024

5  out of  5
rating by Kelsey Thor
"Amazing customer service, very efficient and made everything so simple!"
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Caroline Beard

September 3, 2024

5  out of  5
rating by Caroline Beard
"Chad provides excellent customer service! If you get on the phone with this company I HIGHLY recommend getting in contact with Chad. This office really wants to help assist and are so kind. Thank you, Chad. Although it was a quick phone call you're good at what you do."
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Oscar Amaya

August 28, 2024

5  out of  5
rating by Oscar Amaya
"Excellent and pleasant."
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J A

August 16, 2024

5  out of  5
rating by J A
"Re Sam Landis: I never thought that a conversation with an insurance agent could increase my feeling of self-worth as a human being, but that happened today. I am NOT being sarcastic! Thanks for your help."
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Kristie Tyson

August 16, 2024

5  out of  5
rating by Kristie Tyson
"Sam is great. He was very patient with me and very informative."
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Akram Abboud

August 10, 2024

5  out of  5
rating by Akram Abboud
"I was looking for new insurance company to lower my monthly homeowner insurance cost when I ran into this awesome gentleman Chad Baker. The process of switching insurance companies can be cumbersome if not overwhelming sometimes due to vast amount of information and details out in the market not to mention the ongoing scams out there. I have been very lucky this time. Chad was incredibly experienced and very professional. He made the process extremely easy due to his vast knowledge and excellent communication skills. In addition, I felt very comfortable due to his honesty and kind demeanor. He explained his insurance policy clearly and showed me how much money I would be able to save as he took the time to compare my current rate to his new options which ended up saving me over a thousand of dollars per year. In these hard economic times, we can all appreciate any potential means to save that extra buck, and Chad made me a very happy customer indeed. Chad welcomed meeting me in person and was full of smiles and kindness as he prepared the paperwork and made the process extremely seamlessly easy. I ended up switching all my real estate and my auto policies to the new policies he granted me. I left the office very happy knowing that I have just saves thousands of dollars. On my drive back home, I called my previous insurance company and told them to take a hike. Thank you, Chad, for your hard work and for helping me through this process. If there are more stars to give Chad, I would. I look forward to maintaining a good relationship with my new excellent agent Chad and this successful insurance agency of Brian Rothert. Keep up the good work!"
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sinatra jackson

August 8, 2024

5  out of  5
rating by sinatra jackson
"Great service"
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Darrell Stone

July 1, 2024

5  out of  5
rating by Darrell Stone
"Sandy and Brandon made my experience effortless and left me confident that my issue was handled professionally and in a timely manner!"