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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carolyn Jones

May 3, 2023

5  out of  5 rating by Carolyn Jones
"I am very pleased with my experience with State Farm. Sam was so helpful in getting me set up with a new auto insurance policy, and I highly recommend giving him a call for your insurance needs. 😀"

Sharon James

May 1, 2023

5  out of  5 rating by Sharon James
"It was excellent i was returning to state farm he made it so easy and was extremely nice to me reinstated my insurance and i was good to go"

Sunnyw Jenkins

April 4, 2023

5  out of  5 rating by Sunnyw Jenkins
"Teresa,was the best.Very attentive."

Tawana Whidbee

March 29, 2023

5  out of  5 rating by Tawana Whidbee
"Teresa was just Great. Her customer service skills are on point. Very knowledgeable about her business. Keep up the amazing job."

Utica Cason

March 23, 2023

5  out of  5 rating by Utica Cason
"Love this office for providing great customer service and always there for all insurance needs."

Sherrie Benjamin

March 20, 2023

5  out of  5 rating by Sherrie Benjamin
"Excellent to work with, extremely knowledgeable and professional"

Callie Thomas

March 15, 2023

5  out of  5 rating by Callie Thomas
"My interaction with Sam Landis was awesome! Everything was seamless and he answered all of my questions. I am very pleased with my experience."

Jesse Ridge

March 7, 2023

5  out of  5 rating by Jesse Ridge
"Friendly, communicative, helpful."

Marvin Brooks

March 2, 2023

5  out of  5 rating by Marvin Brooks
"Teresa was very patient and knowledgeable in what she do. And delivers on her promise!"

Adrian Fisher

February 28, 2023

5  out of  5 rating by Adrian Fisher
"Easy to work with and very responsive."

Tedra Harris

February 28, 2023

5  out of  5 rating by Tedra Harris
"Sam was extremely helpful and professional! He made sure I was a satisfied customer by going above and beyond! I couldn’t ask for better service!"

Alagie Gai

February 24, 2023

5  out of  5 rating by Alagie Gai
"He was very helpful and the respon was quick and clear"

Haitian Pierre

February 24, 2023

5  out of  5 rating by Haitian Pierre
"Very informative about benefits I’ll get with having State Farm insurance. Polite and friendly agent that answered all my questions making my decision easy to have coverage with them. I like how he remembered to touch bases with after speaking with him last month and informing me when it would be a good time to make the switch from the insurance company I was with. He also helped my son get great coverage and extra discounts and great benefits too. He deserves 10 stars but I only had the option to choose 5. If you looking to get low insurance with the adde perks speak to Sam. He will not disappoint you. Thank you Sam."

Amy S

February 23, 2023

5  out of  5 rating by Amy S
"Sam Landis from this office is our agent. He has been responsive and extremely collaborative in helping us with our insurance needs. He helped us save a lot of money off of our home and auto insurance. Whenever we’ve needed anything, he’s always made himself available"

Jeremy Gamble

February 22, 2023

4  out of  5 rating by Jeremy Gamble
"Very professional and knowledgeable."

anthony chavis

February 21, 2023

5  out of  5 rating by anthony chavis
"SAm did an incredible job to help me save money on my homeowners and auto policies!! Thank Sam!!"

marcus lucas

January 16, 2023

5  out of  5 rating by marcus lucas
"The staff here is amazing. They are always willing to go above and beyond."

Chris Fraze

January 4, 2023

5  out of  5 rating by Chris Fraze
"Professional personalized service AND a great deal. Theresa was amazing. I’ll be doing business with this agent for a long time. Thanks again!!"

Woodrow Glass

January 2, 2023

5  out of  5 rating by Woodrow Glass
"Teresa was very helpful in setting up our coverage and also setting up the safe drive beacons. She was very professional and patient with us. Thank you very much."

Kim Swift

December 22, 2022

5  out of  5 rating by Kim Swift
"Teresa was knowledgeable, friendly and efficient - AND she gave us the best quote! We'll definitely use again. Thanks for your help!"

richard evans

December 21, 2022

1  out of  5 rating by richard evans
"I am using my spouse's Google Account to write this review. This is Barbara Evans and I have been a customer of this office since 2012 and was pleased with them up until now, the customer service they provide now has good down tremendously. Three times now I have been told I would get a callback and no one ever called me back. I was the one who would have to initiate the callback. In addition, the recent incident made me file a complaint and write this review on Yelp because enough is enough. I was told my car insurance would be one price as well as, my monthly car insurance amount. I paid that amount however, when I was reviewing my State Farm statement it was 166.32 over the amount I was told and when I attempted to contact the agent who worked with me I was he would call me back and I am still waiting for that agent to provide me a call. I feel State Farm should change or rebrand its phrase." fit any budget, like a good neighbor, State Farm is there." They are not being a good neighbor in my opinion. I feel the corporate office to get involved to help the Knightdale office in North Carolina provide optimal customer service instead of poor business practices."

Kristy Diaz

December 19, 2022

5  out of  5 rating by Kristy Diaz
"Teresa went beyond her customer service to help me out with mine mortgage insurance. She was quick and efficient, helping my family solve a problem. Thank you so much!"

Alex Quan

December 6, 2022

5  out of  5 rating by Alex Quan
"Claudia was an awesome rep, she helped me get the best coverage and was super nice!"

Trish Holoman

November 23, 2022

5  out of  5 rating by Trish Holoman
"I have been a customer of State Farm for many years. The Brian Rothert Agency for State Farm located in Knightdale, NC employs excellent staff who are courteous, knowledgeable and thorough. I was recently assisted by Claudia Deyerle with a non-standard request and issue. Claudia was thoughtful, patient and detailed in handling my issue. I will continue my business with this agency as they are trustworthy and conscientious and put the customer first!"

Daisy

November 23, 2022

5  out of  5 rating by Daisy
"I moved from out of state and Teresa was very helpful, knowledgeable, and kind. Moving is stressful as it is so I’m glad I was able to have such a smooth experience with this."