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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Smith

September 17, 2026

5  out of  5
rating by Brenda Smith
"Chad is a good listener and responds with understandable information. Courteous and helpful."
We responded:
"Thanks so much for the fantastic rating, Brenda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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vincent atwater

September 14, 2026

5  out of  5
rating by vincent atwater
"Great customer service"
We responded:
"Hi vincent, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Rothert’s team.  Please reach out to us if any questions come up!  - Brian Rothert’s Insurance Team "
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Coco Hinojosa

September 10, 2026

5  out of  5
rating by Coco Hinojosa
"Lizard Chad are very helpful!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Knightdale. "
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Diveri carcamo

September 9, 2026

5  out of  5
rating by Diveri carcamo
"I originally came in just to get a quote, but he convinced me because he offered me some really good rates. He was also very friendly and took the time to explain everything I needed to know. That’s why I decided to go with him. Thank you so much!"
We responded:
"Thank you so much for your kind review, Diveri!  If you need insurance assistance, we are just an email or call away! - Brian Rothert, your State Farm Agent   "
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Margaretta Blaser

September 8, 2026

5  out of  5
rating by Margaretta Blaser
"Brittany always handles any questions or concerns that I have and is always happy to accommodate me."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Javier Del Rio

September 1, 2026

5  out of  5
rating by Javier Del Rio
"Great service and quick response!"
We responded:
"Javier, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Brian Rothert and Team "
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William Winters

September 1, 2026

5  out of  5
rating by William Winters
"The guys in this office are great service good customer service great my friends til the end"
We responded:
"Hi William, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brian Rothert, Your State Farm Agent "
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Ritz

August 27, 2026

5  out of  5
rating by Ritz
"I needed to go into the office to get some information, and miss Brittany was more than happy to help me very insightful answered any question I had. Very friendly people who went above and beyond to help me out with what it was, I needed."
We responded:
"Ritz, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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G. Nathan Carrara

August 27, 2026

5  out of  5
rating by G. Nathan Carrara
"Easy process and the rates were excellent compared to other companies. Chad was great."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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EDITH ROSA

August 25, 2026

5  out of  5
rating by EDITH ROSA
"They are always there to help I love them and really recommend them!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Katrina Parson

August 19, 2026

5  out of  5
rating by Katrina Parson
"I had a truly outstanding experience with Brittany at State Farm this afternoon. I am a resident of Raleigh, NC. Not only did she go above and beyond in assisting me, but she even took the time to call me back to confirm that everything was taken care of and that I was all set. That personal follow-up was just awesome. I highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dawn Pipkin

August 12, 2026

5  out of  5
rating by Dawn Pipkin
"Awesome Customer Service"
We responded:
"Hi Dawn, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Rothert’s team.  Please reach out to us if any questions come up!  - Brian Rothert’s Insurance Team "
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Fonda

August 4, 2026

5  out of  5
rating by Fonda
"Easy to work with They answer the phone"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Gina Rabe

July 23, 2026

5  out of  5
rating by Gina Rabe
"Scott has been helping me get our insurance change over as we are moving from out of state. He has been great with following up and calling when he says he will. We have had State Farm for a long time and it’s nice to still have the service that a local agent can offer!"
We responded:
"Gina, thank you for the fantastic review! We’re always here to support you with your insurance needs in Knightdale. "
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Josh Riding

July 22, 2026

5  out of  5
rating by Josh Riding
"Stephanie was extremely helpful and simplified the process. Highly recommend!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Gary Bell

July 15, 2026

5  out of  5
rating by Gary Bell
"Very easy Chad Made the process quick and easy highly recommend him"
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Craig Jones

July 7, 2026

5  out of  5
rating by Craig Jones
"The agent Brittney Ream is always pleasant and super helpful!"
We responded:
"Craig, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brian Rothert’s Team is just a call or email away!"
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Imad Ghaleb

June 29, 2026

5  out of  5
rating by Imad Ghaleb
"I highly recommend Chad and the entire team at Brian Rothert State Farm. Chad was super helpful and responsive and every one I interacted with was incredibly helpful and knowledgeable. They provided me with excellent home and auto insurance policies that give me great peace of mind. If you are looking for professional and great insurance/finance services in Knightdale, this is the place to go ."
We responded:
"Imad, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Rothert’s Team—we are always here to help!"
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Angel Pitts

June 23, 2026

5  out of  5
rating by Angel Pitts
"I reached out to my State Farm office and spoke to an amazing agent named Brittany! Very helpful and answered all of my questions thoroughly! Great customer service!"
We responded:
"Thank you so much for the 5-stars, Angel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ketsia Kasongo

June 19, 2026

5  out of  5
rating by Ketsia Kasongo
"Got a quote and set up my auto insurance with no issues. Very quick and swift process and stress free!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brian Rothert’s Team. "
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Samantha Carranza

June 8, 2026

5  out of  5
rating by Samantha Carranza
"So our agents name was Sandy and when i tell you she went above and beyond to make sure we were fully covered while also finding the most savings. I mean she looked up everything she could that would apply to me and my partner, answered all of our questions in a way where you don't have to know a-lot about insurance to know that she’s doing her best to get you an amazing price and get whats right for you. Also we talked to another agent named Dakota and he will make sure you get your documents on time when you need them. He's also very knowledgeable and dependable. He did everything he could to make sure we didn't miss our appointment and just to add he just called and its only been 20 minutes and he has everything solved with the paperwork.Overall it was a pleasure speaking with these two and we would highly recommend them especially if you are switching insurances and want to save money like us.
-Solen and Sammy"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tracey Williams

June 6, 2026

5  out of  5
rating by Tracey Williams
"Chad was very helpful and professional and that is why I came back to State Farm. You have a very good agent in Chad thanks again Chad for all your help in bring me back to State Farm"
We responded:
"Thank you for the fantastic review, Tracey! We are always here to help with your insurance needs here in Knightdale . "
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Terah Taylor

May 28, 2026

5  out of  5
rating by Terah Taylor
"Sandy (Knightdale, NC location) went ABOVE AND BEYOND for close to 48 hours resolving a HUGE ERROR the billing department made. She had to escalate the matter and without her persistence and dedication to a resolution I’d be in a terrible financial mess. Thank you loads and lots to Sandy, Chad, Dakota, and Brian for ALL YOUR HELP AND HARD WORK AND DEDICATION TO ME😊🙏🏽"
We responded:
"Thank you for your kind review of State Farm Agent Brian Rothert’s Team. We appreciate it!"
Profile photo of Camille Tong

Camille Tong

May 28, 2026

5  out of  5
rating by Camille Tong
"I called to add a vehicle to my policy. Dakota was very patient and knowledgeable. He explained the process and answered my questions. Great customer service. Thank you for your assistance and patience."
We responded:
"Thank you so much for the 5-stars, Camille! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Loretta Walker

Loretta Walker

May 27, 2026

5  out of  5
rating by Loretta Walker
"I needed to get a copy of my insurance card and Dakota was very patient with me in signing into my I pad to sign up on the App.
He was Very knowledgeable and patient
With me."
We responded:
"Thank you so much for the 5-stars, Loretta! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "