State Farm® Insurance Agent Brian Rothert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Renita Brundidge
September 18, 2024
"State Farm has taken very good care of me and my vehicle. Chad was an amazing and still is an amazing agent just like the other agents I have encountered. They make sure you questions are answered and that you receive the best top notch service and hospitality."
Keesha Penny
September 10, 2024
"So fast and so polite and helpful!! Will be recommending!!!"
Kelsey Thor
September 4, 2024
"Amazing customer service, very efficient and made everything so simple!"
Caroline Beard
September 3, 2024
"Chad provides excellent customer service! If you get on the phone with this company I HIGHLY recommend getting in contact with Chad. This office really wants to help assist and are so kind. Thank you, Chad. Although it was a quick phone call you're good at what you do."
Oscar Amaya
August 28, 2024
"Excellent and pleasant."
J A
August 16, 2024
"Re Sam Landis: I never thought that a conversation with an insurance agent could increase my feeling of self-worth as a human being, but that happened today. I am NOT being sarcastic! Thanks for your help."
Kristie Tyson
August 16, 2024
"Sam is great. He was very patient with me and very informative."
Akram Abboud
August 10, 2024
"I was looking for new insurance company to lower my monthly homeowner insurance cost when I ran into this awesome gentleman Chad Baker. The process of switching insurance companies can be cumbersome if not overwhelming sometimes due to vast amount of information and details out in the market not to mention the ongoing scams out there. I have been very lucky this time. Chad was incredibly experienced and very professional. He made the process extremely easy due to his vast knowledge and excellent communication skills. In addition, I felt very comfortable due to his honesty and kind demeanor. He explained his insurance policy clearly and showed me how much money I would be able to save as he took the time to compare my current rate to his new options which ended up saving me over a thousand of dollars per year. In these hard economic times, we can all appreciate any potential means to save that extra buck, and Chad made me a very happy customer indeed. Chad welcomed meeting me in person and was full of smiles and kindness as he prepared the paperwork and made the process extremely seamlessly easy. I ended up switching all my real estate and my auto policies to the new policies he granted me. I left the office very happy knowing that I have just saves thousands of dollars. On my drive back home, I called my previous insurance company and told them to take a hike. Thank you, Chad, for your hard work and for helping me through this process. If there are more stars to give Chad, I would. I look forward to maintaining a good relationship with my new excellent agent Chad and this successful insurance agency of Brian Rothert. Keep up the good work!"
sinatra jackson
August 8, 2024
"Great service"
Darrell Stone
July 1, 2024
"Sandy and Brandon made my experience effortless and left me confident that my issue was handled professionally and in a timely manner!"
Esther Howell
July 1, 2024
"Sam was very professional, helpful, knowledgeable and friendly. It was easy for me to pick State Farm for auto and home. Thank you!!"
Lekearie “Just my thoughts” Rowe
June 21, 2024
"Sam was very knowledgeable and helpful. He had a great attitude from the beginning of our conversation until the end. It was great doing business with him."
Denise Grant
June 17, 2024
"Good!"
Chad Lloyd
June 1, 2024
"Chad Baker at State Farm helped a lot when deciding how to proceed with which insurance company as well as outlining all of the details of my policy. Now I feel safe and secure when driving my new car!"
Em T
March 27, 2024
"I had a great experience with Brian Rothert State Farm Insurance. Teresa was very attentive, responded to inquiries quickly and explained each line item on the policy. I highly recommend her services."
Ivan Benitez
March 14, 2024
"Best customer service very helpful"
Tarheel
March 11, 2024
"Sam was awesome, walked me thru the home and auto comparisons to ensure I kept the same coverage and deductible, saved me 2188 dollars…bye Liberty"
Jeremy Tennent
March 6, 2024
"Sam was great, professional and to the point."
Neba Black
February 28, 2024
"Always courteous, helpful and dependable."
Utica Cason
February 5, 2024
"They provide the best customer for my personal and business needs"
Tracey Terrell
January 30, 2024
"Teresa was always very nice and patient. She worked with me to decide what plan worked best. She was pleasant to talk with. I look forward to working with her and Brian in the future."
Daniela Aguirre
January 30, 2024
"Teresa helped me so much during my visit. She was very patient and provided me with a lot of information !"
Lourd Anthony
January 29, 2024
"Great talking to Brian"
Fran Smith
January 26, 2024
"Similar experience with other posts. Our policy was cancelled multiple time due to incompetent staff. Never had an issue with insurance until working with this agency."
"Thanks for your feedback. unfortunately, we cannot locate your name as a customer of this location. Feel free to contact our office if this is not the case and we would be happy to look into it. "
Matt M
January 26, 2024
"Very poor experience with this agency, I would stay away and look elsewhere. We were quoted a price and State Farm doubled our monthly premium. This was caused by a IT issue on their side, and they were only able to semi-resolve the issue 6 months later."
"Mr. Mckearney, thanks for your feedback. Unfortunately, as you are aware, the issue with your premium was with the State Farm underwriting department, not through the agency. We do feel your frustration with the issue as well, and we have continually worked to move them to a desired outcome."