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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angel Pitts

Angel Pitts

June 23, 2026

5  out of  5
rating by Angel Pitts
"I reached out to my State Farm office and spoke to an amazing agent named Brittany! Very helpful and answered all of my questions thoroughly! Great customer service!"
We responded:
"Thank you so much for the 5-stars, Angel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ketsia Kasongo

June 19, 2026

5  out of  5
rating by Ketsia Kasongo
"Got a quote and set up my auto insurance with no issues. Very quick and swift process and stress free!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brian Rothert’s Team. "
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Samantha Carranza

June 8, 2026

5  out of  5
rating by Samantha Carranza
"So our agents name was Sandy and when i tell you she went above and beyond to make sure we were fully covered while also finding the most savings. I mean she looked up everything she could that would apply to me and my partner, answered all of our questions in a way where you don't have to know a-lot about insurance to know that she’s doing her best to get you an amazing price and get whats right for you. Also we talked to another agent named Dakota and he will make sure you get your documents on time when you need them. He's also very knowledgeable and dependable. He did everything he could to make sure we didn't miss our appointment and just to add he just called and its only been 20 minutes and he has everything solved with the paperwork.Overall it was a pleasure speaking with these two and we would highly recommend them especially if you are switching insurances and want to save money like us.
-Solen and Sammy"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tracey Williams

June 6, 2026

5  out of  5
rating by Tracey Williams
"Chad was very helpful and professional and that is why I came back to State Farm. You have a very good agent in Chad thanks again Chad for all your help in bring me back to State Farm"
We responded:
"Thank you for the fantastic review, Tracey! We are always here to help with your insurance needs here in Knightdale . "
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Terah Taylor

May 28, 2026

5  out of  5
rating by Terah Taylor
"Sandy (Knightdale, NC location) went ABOVE AND BEYOND for close to 48 hours resolving a HUGE ERROR the billing department made. She had to escalate the matter and without her persistence and dedication to a resolution I’d be in a terrible financial mess. Thank you loads and lots to Sandy, Chad, Dakota, and Brian for ALL YOUR HELP AND HARD WORK AND DEDICATION TO ME😊🙏🏽"
We responded:
"Thank you for your kind review of State Farm Agent Brian Rothert’s Team. We appreciate it!"
Profile photo of Camille Tong

Camille Tong

May 28, 2026

5  out of  5
rating by Camille Tong
"I called to add a vehicle to my policy. Dakota was very patient and knowledgeable. He explained the process and answered my questions. Great customer service. Thank you for your assistance and patience."
We responded:
"Thank you so much for the 5-stars, Camille! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Loretta Walker

Loretta Walker

May 27, 2026

5  out of  5
rating by Loretta Walker
"I needed to get a copy of my insurance card and Dakota was very patient with me in signing into my I pad to sign up on the App.
He was Very knowledgeable and patient
With me."
We responded:
"Thank you so much for the 5-stars, Loretta! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Jerry Duncan

Jerry Duncan

May 27, 2026

5  out of  5
rating by Jerry Duncan
"Chad was a great help in getting my coverage in place when needed."
We responded:
"Jerry, thank you for your wonderful review of State Farm Agent Brian Rothert’s Team!"
Profile photo of Digant Goyal

Digant Goyal

April 22, 2026

5  out of  5
rating by Digant Goyal
"Chad Baker was great to work with. He was responsive over email and phone, and provided excellent quotes for both auto and home insurance, which led me to move my policies to his agency. I look forward to continuing to work with Chad and his team."
We responded:
"Thank you for the amazing review, Digant! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Charisma Bonner

April 17, 2026

5  out of  5
rating by Charisma Bonner
"He was a great help thanks for everything"
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Justin Jones

April 7, 2026

5  out of  5
rating by Justin Jones
"Amazing customer service I would recommend it to anybody"
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Jeanette McBride

April 6, 2026

5  out of  5
rating by Jeanette McBride
"Great Job ❤️"
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Tynikia Yancey

March 25, 2026

5  out of  5
rating by Tynikia Yancey
"Drew Williams was amazing. Very professional and knowledgeable."
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Sherrie Pearson

March 24, 2026

5  out of  5
rating by Sherrie Pearson
"Wonderful experience working with agent Drew today….everything was processed successfully with excellent communication"
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Muhammed Asim

March 6, 2026

5  out of  5
rating by Muhammed Asim
"They are very professional and have competitive rates."
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George Chou

February 25, 2026

5  out of  5
rating by George Chou
"We bundled our home & auto with State Farm years ago before we had children. Now they are almost grown. We are genuinely satisfied with our insurance and personal touch each time we have questions. From most recent call, our agent Chad answered all my questions patiently in a very concise way."
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victoria m

February 19, 2026

5  out of  5
rating by victoria m
"I needed to secure renter's insurance for my new apartment - Chad B. was super helpful, responsive, efficient, and helped me lock in a great price."
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Marilyn Thomas

January 7, 2026

5  out of  5
rating by Marilyn Thomas
"Dakota was professional, courtesy and knowledgeable. He communicates extremely well."
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Heather Wilson

January 7, 2026

5  out of  5
rating by Heather Wilson
"Brian and his staff are always helpful in answering my insurance questions and providing options for our family's insurance needs. We are grateful to have an experienced insurance professional who is also committed to excellent service!"
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Sharon Clemons

December 24, 2025

5  out of  5
rating by Sharon Clemons
"Lauren was a pleasure to work with. She made my transaction seamless."
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iftekhar Uddin

December 23, 2025

5  out of  5
rating by iftekhar Uddin
"Clear communication"
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William Pullen

December 19, 2025

5  out of  5
rating by William Pullen
"She is a very polite and understanding person. She did not treat me like she just wanted to write a policy or act robotic. She was respectful and patient. Didn't treat me like a patient. Need to hire more people like her🥰"
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Keron

December 19, 2025

5  out of  5
rating by Keron
"Drew was great and very informative he helped me get an amazing rate for my home and auto coverage and his communication is amazing!"
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Eula Davis

December 19, 2025

5  out of  5
rating by Eula Davis
"Adrianna was the agent at STATE Farm who took my call and handled my insurance payment today.. She took the time to ask how I was before she took the payment. What a caring experience. I hope that she is the one who takes my call in the future. I truly appreciated talking with her."
Profile photo of Latanya Harris

Latanya Harris

December 19, 2025

4  out of  5
rating by Latanya Harris
"Chad was great.....very efficient and informative"